Returns

I want you to love your order. If something isn’t quite right, here’s how returns work:

  • Returns are accepted within 14 days of delivery.
  • Items must be unused and in original condition.
  • Custom or personalized items (including custom tags) can’t be returned or exchanged, unless they arrive damaged or defective.
  • Sale items are final sale.

Damaged or Incorrect Orders

If your order arrives damaged or something isn’t right, please email me within 7 days of delivery with:

  • Your order number
  • A quick photo of the issue

Return Shipping

  • Return shipping costs are the responsibility of the customer.
  • Original shipping fees are non-refundable.

To start a return, email info@greenifywithbrad.com and I’ll walk you through the next steps.