Returns
I want you to love your order. If something isn’t quite right, here’s how returns work:
- Returns are accepted within 14 days of delivery.
- Items must be unused and in original condition.
- Custom or personalized items (including custom tags) can’t be returned or exchanged, unless they arrive damaged or defective.
- Sale items are final sale.
Damaged or Incorrect Orders
If your order arrives damaged or something isn’t right, please email me within 7 days of delivery with:
- Your order number
- A quick photo of the issue
Return Shipping
- Return shipping costs are the responsibility of the customer.
- Original shipping fees are non-refundable.
To start a return, email info@greenifywithbrad.com and I’ll walk you through the next steps.